Our view regarding our mission (“what we do”) is simple:  As a company, we are ruthlessly focused on ensuring that our clients are very successful in their Internet trading endeavours. 

In order to do this we have to provide an integrated range of specialised services and capabilities that are targeted at assisting our clients to stay ahead of their competitors.  This focus, combined with our business philosophy centred on “Intelligent Commerce”, is what differentiates ClickDirect.  We are not a generic website development company or a hosting service company, trying to add value, we are an e-commerce company, assisting receptive organisations to trade successfully over the Internet.

Our Mission Statement is therefore:

Enabling Intelligent Commerce

This statement drives all our company activities.  It is our mission, our focus, and our passion, to enable our clients to conduct business and commercial transactions, intelligently, over the internet - Back to top

The vision statement of ClickDirect clearly differentiates the business from the existing market players.  It is a vision that ensures that our company is seen as an organisation that understands the new and unique drivers, as well as understands the relevant technologies and approaches, in our industry.

Our Vision Statement is

ClickDirect is acknowledged as having revolutionised the way organisations understand, and operate in, the demanding electronic commerce environment.  The company has developed and implemented a unique and focused range of services and products that comprehensively assist organisations to derive the maximum benefit from their endeavours in the area of electronic trading. 

We are the leader in our industry and consistently outperform our competitors, delivering superior results and exceeding the expectations of all our stakeholders.

The company continually strives to respond to new and exciting technologies and developments in our industry.  We do this through constant research, strategic innovation and an aggressive approach to optimising the competitive positioning of our clients - Back to top

Our core focus is to provide our clients with Internet-based, e-commerce systems, which are:

• Seductive to potential online store purchasers
• Highly functionality and flexible
• Easy to use
• Easy to manage
• Secure
• Upgradeable
• Cost-effective

Over and above this focus, we would like to develop a client-base that is delighted with our service levels, that is constantly benefiting from our involvement, and that is achieving great success from their online trading efforts - Back to top

ClickDirect has a very structured approach to the provision of client services and solutions.  We have designed frameworks to drive our various client service offerings which, although client friendly and flexible, provide a rigorous basis for the implementation of e-commerce systems.

We understand that online trading is a critical component of the future success of most organisations, so we take our involvement in this aspect of their businesses very seriously.  Our client services and solutions approach specifically takes cognisance of:

• The fact that every company is unique in terms its market position, offering, management style, marketing approach, customer service orientation and developmental stage
• Different clients require different solutions and different levels of support for different elements in their online trading process
• The factors that drive online success are similar, but the application per client may differ
• It is imperative to keep the online process as simple as possible for our clients and for their customers

In addition to the above, we focus on providing solutions that are:

• Robust, tested, and proven to work
• Make use of the latest appropriate technology
• Are easy to manage and maintain

Overall, clients can be assured of a professional, well-managed, project-based approach, providing practical solutions, with significant business returns - Back to top

ClickDirect has assembled a core team that has the ability to effectively meet the expectations of a demanding market.  Apart from outstanding technical and business credentials, the team share a common purpose of adding real value to the electronic trading efforts of the client base, and a perfectionist attitude when delivering professional services.

Short profiles of some of our key team members are presented below:

Brian Weiner

Brian is a professional project manager with significant international experience in managing systems integration, workflow and e-commerce projects, as well as large-scale Internet and Intranet projects, for blue-chip organisations.

He has specific business expertise in range of areas including change management and control, risk management, financial and resource planning, as well as outsourcing management.  Brian also has expertise and skills in general systems and Internet architecture/protocols, functional and technical specifications, and data warehousing management.      

Brian is a certified project manager and has several notable professional achievements to his credit.  He holds a B.Com Degree from the University of Cape Town, as well as Post-Graduate Diplomas in Direct Marketing and Advertising. 

Steven Mauerberger

Steven is a professional Computer Systems Engineer.  He has operated in the Information and Communications Technology (ICT) environment in technical, sales and support roles, including several years within the accounting and financial services sector. 

Steven has spent the last few years focused on the development and customisation of e-commerce solutions and is constantly researching new and emerging technologies and tools in the e-commerce environment.  He has also developed significant strengths in the area of general systems analysis as well as specific e-commerce systems workflow experience.  He has a strong entrepreneurial flair, combined with an excellent technical, creative and business development orientation.

Steven is a Microsoft Certified Systems Engineer (MCSE).  He has also completed various other professional courses, as well as hands-on training, in a range of technical areas such as operating software, networking, databases, programming, and hosting services, and continues to build on these skills. 

Justin Goldstein

Justin is an engineer with previous experience in the industrial sector, as a planning and control manager, and with an Internet service provider (ISP) company, with specific technical and training responsibilities.

Justin has experience managing smaller IT environments as well as significant experience (as a team leader) in the web hosting arena, covering aspects such as general web hosting services, technical support, ADSL support, email services, domain names registration, as well as Intranet data base development.  He has broad expertise across a number of web hosting management systems, PC-based operating systems, programming languages, as well as application systems.

Justin holds a B.Sc. Degree in Electrical Engineering from the University of Cape Town as well as a Post-Graduate Diploma in Enterprise Management - Back to top